In this episode: we dive deep into the transformative journey of Eurowag’s branding project. We reflect on the creative process, highlighting the importance of building on existing foundations rather than starting from scratch. They discuss the significance of Eurowag's purpose statement and how it brought clarity and unity across the company. Juho shares insights on the impact of the rebranding on Eurowag’s products, marketing communications, and overall strategy.
About: Eurowag connect business owners, drivers, dispatchers and accountants with merchants in the fuel and alternative energy networks, toll and tax authorities, and other roadside and mobility (data-centric) service providers. It offers a comprehensive range of products that simplifies the complexities and fragmentation inherent in the CRT industry.
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Episode Highlights:
Why did Eurowag need a unified brand story?
Growth and Integration Challenges:
- Eurowag had grown both organically and through acquisitions. The company felt like a collection of different businesses, markets, cultures, geographies, and languages, rather than a single, integrated entity. There was a need to tell a more unified story that could encompass all aspects of the company. The strategic brand work aimed at finding a unifying theme that was true across all categories, services, and markets.
Significance and Promise:
- The branding work emphasised Eurowag's promise to its customers. The unifying message applies across all categories and markets, reinforcing a cohesive brand identity.
DNA:
- Discovering a core message that resonated across the entire company and has been effectively integrated into everyday operations and communications."Go Far" actually became a slogan and has become a part of Eurowag's DNA.
How has the brand system been implemented it within the business?
Impact on Communication and Differentiation:
- The refreshed design system allowed Eurowag to modernise its communication within the industry. Nuances introduced during the initial work have become integral to how Eurowag communicates and differentiates itself from competitors.
Consistency and Human Touch:
- The design elements are now a consistent part of Eurowag's brand image, used effectively in various contexts. By incorporating personal elements, such as direct eye contact and human figures in ads, Eurowag has created a more relatable and engaging brand presence.
Competitive Edge:
- At industry events, Eurowag's distinctive approach stands out among competitors who use more generic imagery. The introduction of concepts such as "personal trucking" highlights Eurowag's focus on being part of its customers' businesses and lives.
Growth and Evolution:
- The brand system has been robust enough to grow and adapt over time, expanding beyond the original vision. The branding work has become an essential part of Eurowag's brand DNA, evolving into something larger and more impactful.
How did defining a brand purpose impact the business?
Alignment with Products and Services:
- The purpose statement has guided the development of products. For example, solutions for driver behaviour and work time management are directly linked to the principles of "clean, fair, and efficient."
Internal Consistency:
- The simplicity of the purpose statement acts as a North Star, providing a clear framework that integrates all products and services under the "clean, fair, efficient" umbrella. This clarity has streamlined marketing and communication efforts. It aids in crafting campaigns and messaging by offering a solid foundation to reflect upon.
Practical Benefits:
- The purpose statement helps overcome creative blocks by providing a structured, consistent reference point for generating new ideas and content. It simplifies the task of aligning various activities and communications with the company’s core mission, making daily operations more cohesive and purposeful.
Enhanced Brand Coherence:
- All aspects of the business, from product features to marketing strategies, are aligned with the purpose, ensuring a unified brand message and experience across different touchpoints.
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